Could you please quote CNF DDU shipment and confirm the charges borne.
A:from China ship to UK by DDU term, which means door to door transport from our factory to clients warehouse, that forwarder has covered all cost occured. and clients only need to pay import duty and VAT, based on consignee supplying documents and import procedure in time without any delay.
I am seeking for 125A 4 pole 300mA Type B RCCB for European market. do you have this product?
A:We have 125A RCCB B type 2P,4P, 30mA,100mA,300mA available. please advise your purchasing quantities, so that we send you price offer.
Do you manufacturer CBCT? This is also for RCCB.
A:We supply both PMR tripping relay and CBCT/Core for RCCB,RCBOs. pls advise your requirement specifications with drawing and quantities.
Do your products meet ROHS and IEC compliance?
A:Sofielec products meet RoHS and IEC compliance, exporting to European countries.
I'm interested in your products. could you please send datasheets and MOQ, freight cost information?
A:Thank you for your interest in buying our products. please advise detailed model no. specification, purchasing quantities, destination port name, term CNF,CIF,door to door etc, so that we reply you with clear and detailed information.
Are you able to develop new products to us?
A:Yes, OEM,ODM service available. please provide samples, technical requirements, yearly buying quantities and ordering frequency. we'll make a development plan with time stage and confirmation information.
You have sales target finished amount requirement to the distributor?
A:Yes, we have the requirement once to be our distributor Need to finishe the target amount the signed on the contract.
You have office in shanghai or guangzhou that i can visit?
A:Sorry that our factory is in wenzhou, and we didn't have any agent office in china.
How can i to be your agent in my country?
A:You need to do a market research report of your country of our products and need to promise us how much amount you can finish then we can check and sign a contract of the dealer or the agent.
You have any agent in our country?
A:We still not have any agent around the word,as we have requirements of the agent of us,but we are willing you to be our distributor or agent is possible.
What standard of your products produce?
A:We produce the products under ISO9001:2015 system. With IEC standard.
Which certificate you have to your equipment?
A:We have IEC CB,SEMKO and CE,KEMA certificate of our circuit breakers.
Can i only buy CKD parts from you?
A: Yes, it is ok We also sell CKD parts of some of our models.
You will attend the fair to show your products?
A: Yes, we will attend the international fair to show our products such as China Canton Fair.
Do you have MOQ limit of the equipments?
A: MOQ for each specification is 480pcs.
When will you leave your factory and to have your spring festival holidays?
A: Thanks for your attention, we will leave our office on 15th of Jan, and usually we have 1 month holiday till Feb. We back to work.
How many staff you have in your factory?
A: We have 200 people in total, about 10 staff in office and others in the production line.
How far is your factory from the Wenzhou Airport, Yueqing Train Station?
A: It will be one hour from our factory to the airport,and half an hour driving from our factory to the YUEQING fast train station.
How far is your factory from New Joyful Hotel Liushi Town?
A: It will be 20 minutes driving from our factory to New Joyful Hotel.
How long it will be take from Guangzhou to Your factory?
A: It will be about 2 hours flight from Guangzhou Airport to our Wenzhou Airport
Where is your factory located?
A: Our factory is located at Liushi Town, Wenzhou City, Zhejiang Province,P.R.China
Except selling your own brand, do you do OEM labelling our brands on products?
A: We welcome clients distributing Sofielec brand products. Meanwhile, We also do OEM labelling customers brand on products.
How about your monthly productivity output? Can you take large quantity orders?
A: Every month our productivity output can reach to 100,000 poles. With continuous steady large quantity buying, we can discuss and make plan for production schedule to meet your requirements, based on price, delivery, stock terms agreement.
If we place orders, how do you ship goods usually?
A: For small quantity, usually to ship by express courier. For large quantity, to ship by SEA, by AIR.
What certificate do you have for products?
A:Our products are tested by authority Lab. And obtained IEC CB,SEMKO,CE,CCC,KEMA,SAA approvals.
Products warranty?
A:2 years from production date.
Terms of delivery?
A:Usually we ship by Ex-works, FOB,CNF,CIF also available as per clients requirements.
When do we expect to receive price?
A:We work from Monday to Friday. For regular enquiry you’ll receive price in 24 hours.
Do you do design and development new products?
A:Yes clients buy our regular range. Or clients have new products to develop, can send us samples/drawings/Purchasing quantity plan/technical terms/certificate/other requirements, so that we work out solution and quote.
How long have you been in this industry?
A:We’ve been specialized in supplying circuit protection products since 2003. With rich experience for over 15 years in supplying and exporting to worldwide markets.
Can you take special country certificates and requirements?
A:Yes for some critical requirements certificate such as VDE. We need to learn clients quality terms and purchasing quantities to decide the project. Only by all essential terms agreed by both parties to start the project.